ORDERS PLACED AFTER MIDDAY ON DECEMBER 20TH WILL BE DISPATCHED ON JANUARY 6TH
ORDERS PLACED AFTER MIDDAY ON DECEMBER 20TH WILL BE DISPATCHED ON JANUARY 6TH
Supporting Cancer Charities
Each purchase supports cancer charities. We have donated over £100,000 to charities since 2007. Click here to find out more.
FAQs
If you're in between sizes on our size guide we'd recommend going for the larger of the two options. Let us know if you think they're not right when you receive your order and we'll be happy to help.
The main material of the Cool De Sacs boxer shorts is 95% Polyester and 5% Elastane. The super soft baw pouch is made from bamboo.
The feel of the material is very soft and silk like.
There is no fly on the Cool De Sacs boxers. If having a fly is a must have check out our Originals range of cotton boxers here.
Machine wash at 40º or less on a delicates setting. For best results do not tumble dry.
Please follow the care instructions when cleaning your new Bawbags boxer shorts!
We provide a 52 Wash Guarantee which is triggered by either 52 washes or 12 months from the date of purchase. If your item has any structural damage to stitching or waistbands, resulting from a manufacturer's defect, before 52 washes or 12 months, we'll replace them for free.
This guarantee excludes damage caused by neglect, abuse or not following the care/cleaning instructions. The guarantee does not cover intentional or accidental damage, colour fade, piling and deliberate efforts to damage the product.
This guarantee applies to any product purchased. It does not apply to any product supplied as a replacement.
We're happy to offer refunds on returns within 60 days of you receiving your order. We also know a lot of you place orders for gifts and so you might not be able to return them within that time period. If that's the case then please contact us and we can sort this out for you. We want you to be happy and will go out of our way to make this happen! If you have any questions at all about the returns process contact us here.
If something doesn't fit right on your Bawbags, let us know and we will make it right. Try on a pair and make sure it's perfect on you. If it doesn't work for you, your first pair is covered. After this first pair, all underwear must be unworn, unwashed, in the original condition and packaging that you received them in for a refund. If you bought multiple pairs, make sure you try ONLY ONE PAIR for fitting before you decide to use the rest.
We aim to dispatch all orders placed before noon Monday to Friday on the same day. This is not always possible during busy periods such as Black Friday, Christmas and New Year. You will receive a shipping confirmation email when we ship your order.
All Bawbags products are designed in Scotland and made in China.
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Remember, 98% of testicular cancer cases are curable if caught early enough, so check yer baws!
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