We want you to be completely satisfied with your order. If you have any suggestions or comments on how we can do things better please complete the form on the Contact Us page.
Our Contact details:
C/O React Transport
11 Nettlehill Road
Houstoun Industrial Estate
Phone: 0131 210 0105
www.bawbags.com is the official website of Bawbags Ltd, Company registration number SC 321771.
Skiing and snowboarding and other associated activities are extremely dangerous sports and participating in them may lead to serious injury or death of yourselves and or 3rd parties. Bawbags accepts absolutely no liability for any such injuries, deaths or other costs incurred as a result of said injuries.
Making a Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to complete the order.
We accept credit/debit card payment along with PayPal. If you are shopping from outside the United Kingdom, place your order and your credit/debit card company will convert the transaction to your own currency.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a confirmation of shipment. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
This can be found on the Delivery Information page.
We try our best to keep our stock levels accurate. If something you order is out of stock a full refund will always be offered and you will be given the chance to choose a suitable alternative.
All products on this site are covered by our 1 year manufacturer’s warranty. This warranty covers material defects and manufacturing defects; it does not cover wear and tear or excessive friction.
Unsolicited Ideas Policy
We are always happy to hear from you. We value your comments regarding our products and services. Our company policy, however, does not allow us to accept ideas for products other than those that we have requested.
This policy is meant to avoid any misunderstanding that may arise when if a project developed internally at Bawbags may seem similar to someone else's idea. Please do not send us any product ideas or artwork that we haven't asked for.
If for some reason you send us unsolicited ideas or artwork, they will not be subject to confidentiality on our part and we shall not be liable for any use or disclosure concerning the ideas or artwork.
Returns & Refund
All the information regarding returns and refund can be found here.